Service Advantage
Service Advantage
Leverage our EMEA-wide service operation
Service Advantage leverages our EMEA-wide service operation to provide a range of ancillary support services. As one of the world’s leading technology service providers, we have a highly effective service and distribution network. As well servicing our own core products, our certified field technicians expertly deliver a variety of support services, including IT client support and third-party field servicing.
Partner with us and you will gain more than 80 years of professional field services experience. Our extensive market knowledge and EMEA-wide service network will enable you to improve internal support and accelerate your expansion plans. Service Advantage is a flexible service solution. Our consultative approach allows you to engage services that meet your requirements and your customers’ needs.
- Key features & benefits
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We have an established service operation that delivers a complete portfolio of support services. Using RICOH Service Advantage, you can take advantage of a range of services, including project management, service design, implementation, service management, supply chain management, parts management, helpdesk services, remote support, field engineering, reporting and billing.
- Leverage our knowledge and resources to optimise service delivery
- Scalable support services, tailored to meet your business needs
- Highly effective EMEA-wide service and distribution network
- Attentive support from nearly 5,000 certified service technicians
- A+, Net+, MCSE, Security+, Mobility+ and ITIL certified support staff
- Expertise in emerging markets and new technologies
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Zebra Managed Services
Safeguard day-to-day business operations by entrusting the supply and servicing of label printing devices to Ricoh.
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Smart Lockers
Safeguard business assets and support your employees by providing 24/7 keyless access to secure storage space.
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Robotic Service Advantage
Extend class-leading service support to your customers across Europe, the Middle East and Africa.
