Our Company
Our company

Our company

How we have been transforming the workplace for more than 85 years

Our history

Ricoh was formed in 1936 in Tokyo, Japan. Our founder, Kiyoshi Ichimura, was a remarkable visionary who championed a responsible, progressive and people-first approach to doing business. Mr Ichimura recognised the importance of embracing human potential to create a better future for our people and planet. This idea has inspired our focus for more than 85 years on developing solutions that empower creativity and help individuals achieve Fulfilment through Work.   

Over the decades, our company has gone from strength to strength, with several world firsts in workplace innovation. Some of our defining moments include developing the world’s top-selling copier, introducing the first high-speed facsimile, launching the RICOH Theta – the world’s first imaging device that captures fully spherical views – and pioneering a circular economy model, the Comet Circle™. 

We’re proud of our reputation as a market-leading hardware manufacturer and, as our customers’ needs continue to evolve, so has our business. In recent years, we have been transforming and diversifying as a leading partner of choice in workplace experience and process automation, with global recognition from experts across our industry. As a group, we deliver value to customers in around 200 countries through our 80,000 employees.

Your partner of choice

We have delivered digital services since 1936 and we’re still expanding our capabilities to create new possibilities in the workplace.

Proven track record

We have a proven track record in helping organisations of all sizes to achieve unrivalled employee engagement and customer success.

Extensive support infrastructure

In EMEA, our service network is more than 3,300 strong. This extensive support infrastructure enables us to provide flexible deployment options – combining central resources with local delivery.

Strong digital services portfolio

We are continuously growing our digital services portfolio with in-house innovation as well as through mergers, acquisitions and strategic partnerships. This, combined with our strong global alliances with software market leaders, enables us to offer the latest technology solutions to our customers.

Sustainability market leader

As a sustainability market leader, we’re proud that our approach to protecting the planet goes beyond reducing our own carbon footprint – we make a difference by helping our customers achieve their ESG (Environmental, Social & Corporate Governance) goals as well.

Our legacy of innovation

We have a proud history of innovation in the workspace. From our early days in pioneering printer and facsimile design to our current focus on bringing people, technology and processes together for business transformation, innovation has always been at the core of our business.
Our technology innovation is supported by a solid foundation in research and development, with 5% of total sales revenue reinvested in R&D each year. We’re consistently named among the Top 100 Global Innovators, the Global 100 Most Sustainable Corporations, and one of the World's Most Ethical Companies. 

Find out how we are Leading Change at Work

Explore a range of services, solutions and products to help your organisation progress on its digital journey.

seamless digital workspace experience

Our business solutions

Discover our solutions and services to transform your workplace and unleash employee value.

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Our approach

See how we’re Leading Change at Work, guiding you on every step towards a fully digital workspace.

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Our products

Browse our range of industry-leading hardware and software products.

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