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Business Solutions

At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles.​

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Transform your digital workspace to enhance your employees' experience, promote collaboration and innovation.
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Streamline your business processes and drive employee engagement and productivity with faster and cost-effective ways of working.​
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Gain access to the right print technology and expertise, empowering your employees to efficiently create, store and print information.​
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​Modernise and consolidate your IT infrastructure, automate tasks and transform your business operations.
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Secure your IT infrastructure with our expert solutions and build resilience in your organisation.
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Transition to digital printing and deliver more sustainable, cost-effective choices to your customers.
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Products and Services

We provide a complete range of solutions designed to help streamline your business processes to increase efficiency and enhance productivity within your organisation.

Energy efficient range of production printers and end-to-end software solutions.
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Direct to Garment Printers
DTG printers for mass customisation of apparel and accessories, like T-shirts, socks and bags.
Services tailored to your work environment, empowering you to automate tasks and create a positive workplace experience.
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Count on genuine Ricoh ink, toner, parts and supplies for outstanding printer performance and find the supplies you need for your Ricoh devices.
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Your support hub

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.

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Use our self-service portals to submit meter readings, download of drivers & software and more.
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Manage your devices online through the One Ricoh Portal from tracking usage, placing service requests, order toner supplies and more.
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Return toners & counterfeit​
Return and recycle your used toners and purchase genuine supplies, directly from us.
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Use our Virtual Assistant to find a solution very quickly. Please have the serial number of your device ready, which will be essential.
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Find out everything about our business news, product innovations along with the events we’re hosting and attending.

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Learn what's new at Ricoh with news & updates that transform the workplace.
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About us

At Ricoh, we endeavor to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.

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Who we are, what we do and what shapes our business.
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Build a fulfilling career at Ricoh.
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OL Connect

OL Connect provides solutions that automate business communications and paper based business processes whilst protecting existing IT investments and infrastructure.

OL Connect provides a powerful lights out automated workflow toolkit that can be configured to provide a complete automated business communication solution for corporate customers, Print rooms and Print Service Providers.

OL Connect uses core workflow modules to meet demanding processing requirements via either Planet Press Connect or PReS Connect workflow modules respectively.

Optional user facing modules such as Capture OnTheGo or Connect Send allow user interaction via form (mobile / tablet) and desktop document submission to trigger back end workflow processes and automatically produce invoices, customer communications or unstructured mailings accordingly.

OL Connect provides the ability to re-engineer, transform and route documents based on comprehensive rules. These capabilities makes OL Connect an ideal solution for organisations struggling to update or optimise existing workflows and link legacy or disparate systems to produce structured and graphically rich print or multichannel output.

For customers that handle low to medium based volumes and do not require a heavy weight back-end workflow then PrintShop Mail Connect can be utilised as a standalone desktop based variable data composition tool designed for the production of targeted print and email.

OL Connect also powers Ricoh’s Hybrid Mail solution.

Features & benefits

Features:

  • Complete automated business communication solution
  • Modular and scalable to meet demanding productivity requirements.
  • Single design tool for print or HTML output templates
  • DataMapper tool lets you extract and map data from databases, text files (XML, CSV, TXT), print streams and PDF files to produce personalised communications
  • Transform from virtually any input format to a wide range of output formats including PDF, HTML and AFP (requires specific products / options)
  • Re-engineer legacy data / documents
  • Automate processes, based on triggers such as a customer click in an email, text messages, and QR code scan
  • Vendor and device agnostic for easy integration.
Benefits:
  • Open connectivity and file format support allows easy integration
  • Update existing systems, workflows with minimum disruption & investment
  • Produce graphically rich customer communications dynamically formatted for print or online viewing on desktop / tablets / mobile
  • Drive response rates and improve customer satisfaction