Cookie Policy

Ricoh uses data collection tools such as cookies to provide you with a better experience when using this site. You can learn how to change these settings and get more information about cookies here.

European workers identify digital empowerment as key to plugging the productivity gap

Over a third say their business will fail within 5 years unless changes are made

Ricoh Europe, London, 05 September 2017 – Europe’s workforce is calling for innovative technology and digital solutions to increase their productivity, according to a study commissioned by Ricoh Europe.

65% of the 3,600 workers surveyed say automation technology will enable them to be more productive, while 52% agree that artificial intelligence will have a positive impact on their role.

Employees see email (41%) and meetings (37%) as the biggest timewasters each day – more so than commuting (29%). However, an overwhelming 98% are positive about the potential of new technology to empower them to work in smarter ways. This includes more immediate access to data (44%), the ability to work from home more frequently (42%) and a reduction in repetitive tasks (41%).

Javier Diez-Aguirre, Vice President Corporate Marketing, Ricoh Europe said: “What we’re hearing from employees echoes the macroeconomic productivity concerns troubling governments worldwide. Too much of the working day is taken up with tasks and processes that could be automated or streamlined. By freeing up this time, technology empowers employees to work smarter and focus on adding real value to their business.”

Workers are worried that a lack of investment in technology will cause problems for businesses down the line. 36% think that if investments aren’t made their business will fail within 5 years. What’s more, 46% think their competitors already have a technological edge.

The study also reveals that employees appear jaded regarding the motivations of their management. 72% think that senior management will only introduce new technology if it helps to cut costs, rather than empower them.

Diez-Aguirre added: “Business decision makers should take a long term, holistic view on the costs of their core processes. Cutting investment may free up short term capital, but the benefits of increased productivity promise to pay great dividends in years to come.”

Find out more at www.ricoh-europe.com/thoughtleadership.

|About Ricoh|

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2017, Ricoh Group had worldwide sales of 2,028 billion yen (approx. 18.2 billion USD).


For further press information, please contact:

Lauren Timmer-Somer, Ricoh SA

Contact details: (011) 723-5000, lauren.somer@ricoh.co.za


Maria Joubert, Purple Word Box PR for Ricoh South Africa

Contact details: (012) 433-6467, maria@purplewordbox.co.za


For more information please visit  

For further information, please visit www.ricoh.co.za www.ricoh-europe.com
Join us on Facebook: https://www.facebook.com/RicohSouthAfrica/ 
Follow us on Twitter: https://twitter.com/Ricoh_SA 
Follow us on LinkedIn: https://www.linkedin.com/company/ricoh-south-africa/