University of Leeds
University of Leeds

CASE STUDY

High-quality printing services for students and staff

Replacement of digital print equipment starts a journey of transformation

When the University of Leeds brought in Ricoh to replace its existing digital print equipment it was the start of a ‘journey of transformation’ that would see a radical change to delivering high-quality, cost-effective and efficient printing services for students and staff.



“The transformation for both students and staff at the University of Leeds will be huge. We are about to offer 24/7 access to Print and Copy Bureau services and more transparent pricing through our new software systems. We’re also seeing major changes for Bureau staff with fewer processes to follow. That’s giving them more time to offer better and higher customer service. So altogether, the whole process and journey that Ricoh has inspired will bring about a massive transformation for both the university and the services we offer.”

Lisa Mitchell, Business Manager, Print & Copy Bureau, University of Leeds



Watch the video of the case study

Watch the interview and discover how Ricoh solved the company's challenges

Watch now

Let’s connect

Talk to a Ricoh expert

Get in touch with one of our consultants and find out how we can help your business.

Contact us