Using a single print service provider to enhance key workflow management
Togocom is the market leader in fixed and mobile telephony in the Togolese Republic in Africa.The company decided to standardise on a single print service provider and technologies from a single vendor.
“Having spoken to possible suppliers, we chose to work with Ricoh business partner CFAO Technology and Energy to deploy Ricoh devices. With an external provider, what really counts is the after-sales service. We felt confident that CFAO T&E would offer the best service over the life of the contract.”
Mensah Attisso, IT Director.
- Challenge: Customer Engagement
- Industry: Other
- Business size: Large business
- Service Line: Managed Document Services
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