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CASE STUDY

Fabory automates 66% of document processing with Robotic Process Automation (RPA)

Fast and efficient processing of incoming orders and documents

Fabory processes hundreds of thousands of documents and millions of order lines each year, with the challenge to do so as efficiently as possible. Around 66% of this processing (140,000 order documents and one million order lines) is currently fully automated using Ricoh solutions.



At Fabory, we’re always looking for ways to innovate and make our processes more efficient. My role in this is usually as the creative brain and I consider all kinds of possibilities. Ricoh listens to my ideas and responds with practical solutions. This would not be possible without a good partnership.

Hans van de Sande, Digital Adoption Manager



Summary

  • Challenge: Digital workflows and processes
  • Industry: Other
  • Business size: Mid Size Business
  • Service Line: Business Process Services

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