While the role of HR and Facilities may seem entirely separate to the responsibilities of IT, the reality is they all work to achieve the same goal: supporting employees and improving their experience at work. Yet, these departments are often siloed and don’t communicate, let alone collaborate.
For example, you frequently find that HR, Facilities and IT departments present policies to modernise the workplace, separately. Not only does this create tension between departments as they compete for budgets, it can also cause problems further down the line when it comes to employee adoption or integration with other systems. In fact, recent
research found that 86% of employees cite lack of collaboration or ineffective communications as the main source of workplace failures.
To maximise the potential of any workplace experience strategy, businesses must dismantle the usual siloes that exist and collaborate on any proposals that will impact the workplace from their inception.