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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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About us

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Environmental, Social & Governance

Our commitment to building a sustainable future

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do business since the company was founded in 1936. It is central to our operations and touches every part of our organisation.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Ricoh Insights - Overview

Best Practice for Securely Setting Up your Multifunction Printer

Ensuring security in and around your multifunction printer requires security settings suitable for the specific operating environment. To help minimize security risks, read the following instructions and make sure your device is properly installed and set up:

Security for Ricoh Multifunction PrintersSecurity Threats and CountermeasuresRicoh's Security FunctionsCommon Criteria Certification
Security Bulletins

Before using the device

  1. Install the device in an environment under appropriate physical security control so that the device will not be taken away or destroyed.
  2. Select an administrator and a supervisor who are authorized to manage the device. Make sure that the device is used under logical control of the administrator and the supervisor.
  3. The administrator should become familiar with the operating instructions before using the security functions.
  4. The administrator should instruct users on how to correctly use the security functions to conform to their site security policies.
  5. It is recommended that the log be regularly audited. Check for exceptions and abnormal activity.
  6. When the device is connected to a network, make sure that the network is protected, for instance, by a firewall.
  7. To protect data during communications, make sure that all connected devices support the relevant security communications functions, such as encryption.
  8. To protect the device from fraudulent operation by malicious persons, make sure to set up and periodically change the passwords for the administrator and supervisor.

When replacing or removing the device:

When you have finished using the device, whether it will be moved to a different location, returned to Ricoh, re-sold or disposed of, make sure that none of your information assets are left in the device.

Ricoh offers functions and services for erasing information assets. Use those functions and services as necessary. For more information, contact your nearest Ricoh dealer.

Find out more about Ricoh's Security Functions.