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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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AV technology and management

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About us

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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About Ricoh - London Office
Environmental, Social & Governance

Our commitment to building a sustainable future

At Ricoh, ESG (Environmental, Social & Governance) has defined how we do business since the company was founded in 1936. It is central to our operations and touches every part of our organisation.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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AV technology and management

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview


Our @Remote technology turns collected data into detailed device knowledge. Whatever the size of your business, manage output devices in a cost-effective and automated way:

  • The Embedded Remote Communication Gate is suitable for smaller businesses
  • External Remote Communication Gate can manage complex business requirements with up to 1000 network devices
  • Server (Software) based Remote Communication Gate can manage large to global major businesses with up to 5000 network devices

In addition, @Remote Green Reports track performance from an environmental perspective and make it easy to visualise trends in CO2 savings, power usage and paper consumption in Ricoh devices. The reports are designed to help businesses understand and achieve the potential environmental benefits through better management of their fleet of networked MFPs or Printers.

Features & benefits

  • Accurate meter counts are sent on-time with automated meter reading
  • Access intelligent reports via @Remote’s Web portal, enabling you to boost device efficiency
  • Maximise reliability with proactive support including call handling, automated toner replacement and firmware upgrades
  • Reduce business resources to save time and cost

Server (Software) based Remote Communication Gate

Type: Server Software (Enterprise Pro)

Managing Service: Networked MFPs and Printers

Maximum number of devices: 5000

External Remote Communication Gate

Type: External (Box)

Interface: 10/100BASE TX

Managing Service: Networked MFPs and Printers

Maximum number of devices: 1000

Environment: 10-32C (50-89.6F), 15-80% Relative Humidity

Displays: LCD 2 Lines 16 Digits

LED Power (Green) x 1 and Alert (Red) x 1

Power: AC220-240V, 50Hz

Power Consumption: 20W

Dimensions: Width 253mm, Length 160 mm, heigth 48mm

Weight: 0.8 kg

Embedded Remote Communication Gate

Type: Embedded Type

Managing Service: Networked MFPs, Copiers or Printers correspondent to the service

Maximum number of devices: 1

Environment: 10-32C (50-89.6F), 15-80% Relative Humidity

Related software & apps

  • Printer Driver Package NX - device management

    Printer Driver Packager NX

    Easily manage and maintain a fleet of up to 5000 document output devices, including multi-site deployments of third party and USB-connected devices alongside Ricoh models.