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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Generation Innovate


Businesses in every industry develop a set of assumptions about how they need to operate and what they need to do to succeed. However, compared to just five years ago, the wider market has changed immensely. By judging and reacting to the change happening around them wrongly, SMBs leave their future to chance. Business leaders must understand the rapidly changing playing field and learn the new criteria for success.
 
A new study from Ricoh Europe, conducted by Coleman Parkes, examines how SMB leaders approach innovation and the need to evolve to survive.
 
The survey was conducted in August 2018 and consisted of 3,300 SMB leaders responding from countries including Austria, Belgium, Luxembourg, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, the Netherlands, Norway, Poland, Portugal, Russia, Slovakia, South Africa, Spain, Sweden, Switzerland, Turkey, the UK and Ireland.


Lack of innovation a threat to SMB survival

Lack of innovation a threat to SMB survival

Digital disruption, regulatory requirements and economic shifts are posing a serious risk to SMB survival. 

A third of SMB leaders surveyed say they will go out of business by 2020 if they fail to innovate in response to these changes. As they remain focused on trying to increase profits and grow their operations, SMB leaders must be ready to challenge their traditional assumptions about how best to innovate.

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Pivoting business to meet consumer demand

Pivoting business to meet consumer demand

The pace of change in the digital age continues to present significant challenges to SMBs. 

Almost a quarter (24%) of Europe's SMB leaders expect to have to completely change their offering within the next five years in order to stay in business. The majority (91%) think they will have to change the way they do business to some degree.

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