Ricoh recognised in Gartner’s 2024 Magic Quadrant for document management

Ricoh has been named in Gartner’s first-ever Magic Quadrant for Document Management, positioning it among the top 15 companies recognised in this category for their ability to provide comprehensive document management solutions. This recognition reinforces Ricoh’s role in helping businesses optimise document-driven processes, improve security, and enhance efficiency in increasingly digital workplaces.

Document management has become a critical function for organisations, with businesses facing mounting challenges in handling large volumes of digital and physical documents, ensuring regulatory compliance, and protecting sensitive information. Ricoh’s document management solutions simplify these complexities, integrating automation, AI-driven document processing, secure cloud storage, and intelligent search capabilities.

"Businesses need more than just storage solutions,” said Jolene Castelyn, Marketing Executive at Ricoh South Africa. “They need efficient ways to manage, access, and process documents while maintaining security and compliance. Our recognition in Gartner’s Magic Quadrant reflects our ongoing commitment to delivering solutions that help businesses work smarter. By automating document-heavy processes, organisations can reduce manual effort, minimise errors, and improve overall productivity."

Ricoh’s document management solutions provide a range of tools designed to help organisations:

• Capture, store, and retrieve documents efficiently – Secure cloud-based and on-premises storage solutions ensure documents are easily accessible while maintaining data integrity.
• Automate workflows – AI-driven document classification and workflow automation reduce the need for manual intervention, speeding up processing times and reducing errors.
• Enhance security and compliance – Built-in security features, including access controls and encryption, help businesses meet data protection regulations and safeguard sensitive information.
• Improve collaboration – Integrated tools enable teams to share and collaborate on documents in real time, whether working remotely or in the office.

With businesses increasingly moving towards digital transformation, having a robust document management system is essential for improving efficiency and maintaining compliance in fast-evolving industries such as finance, healthcare, and legal services.

To access the full 2024 Gartner Magic Quadrant™ for Document Management report, click here.