Ricoh is an IDC MarketScape leader in the Worldwide Cloud MPS Hardcopy 2022 Vendor Assessment.
IDC named Ricoh for its cloud-based managed print services (MPS) and other cloud-based contractual print services.
“Ricoh's global services infrastructure combined with its worldwide geographic coverage is a key differentiator for the firm,” the IDC MarketScape notes.
“Ricoh takes a customer-centric approach and is in a strong position to meet the expansive needs of global, regional and local customers,” says Robert Palmer, Research VP of Imaging, Printing, and Document Solutions at IDC. “Ricoh's cloud-based MPS platform is uniquely positioned to provide customers with a comprehensive path toward digital transformation, offering a technology-agnostic approach that allows customers to pick and choose from a full menu of services that can scale to meet the evolving needs of their organisation.”
Ricoh’s cloud-based MPS architecture “provides Ricoh with a singular ecosystem with the flexibility and scalability needed to address all customer segments and delivery models, from direct engagements with large enterprise accounts to mid-market and SMB customers working through Ricoh's indirect channel partners,” the IDC MarketScape notes.
“The market focus is shifting from increasing operational efficiencies to enabling high-value work, leveraging the cloud and data analytics to drive business results,” says Akira Oyama, Executive Corporate Officer and President of Ricoh Digital Services Business Unit at Ricoh. “Ricoh helps employees gain fulfilment through work by empowering organisations with tools such as our Managed Print Services and Intelligent Business Platform solutions that secure and manage the information needed for their success. It is our global digital services experience and management expertise that play a defining role in driving digital transformations that move businesses forward.”
Ricoh’s strategic cloud-based MPS offerings help organisations optimise processes and technology across their entire output ecosystem. The broad portfolio enables users to embrace hybrid workstyles throughout their digital transformations, erasing office boundaries to enable anywhere, anytime connectivity and productivity.
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About IDC MarketScape
About IDC MarketScape: IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.