Global Pharmaceutical Company
Global Pharmaceutical Company

CASE STUDY

Standardising communications services globally

Life made simple for administrators and business users with Ricoh Communication Services

This pharmaceutical company engaged Ricoh to deliver standardised communications services globally, facilitating collaboration, cutting administration volumes and costs, and improving productivity.

Working with Ricoh has enabled the company to rationalise its global communications strategy, making life so much simpler for administrators and business users. As we move into the post-pandemic world where remote collaboration will become even more important, the Ricoh service will facilitate the flow of ideas between employees and support ongoing pharmaceutical innovation.



"Ricoh was the only vendor with genuinely global delivery capabilities. Where other providers offered country-wide or regional coverage, Ricoh met the requirements for AV services and support across every time zone and location."

Michael Nielsen, Sales Director for AV Services, Ricoh Denmark



Summary

  • Challenge: Mobile & Flexible working
  • Industry: Healthcare
  • Business size: Large business
  • Service Line: Communication Services

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