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CASE STUDY

ENGIE transforms desktop environment with Ricoh IT infrastructure management services

An operating system migration to Windows 8 and replacement of old hardware and software improves productivity and user experience

ENGIE used Ricoh IT infrastructure management services to help transform its IT desktop environment in one of its London offices. Ricoh helped deliver an operating system migration to Windows 8 and replaced old hardware and corporate software applications, with minimal impact on business operations. It improved  day-to-day productivity and user experience and stemmed the drain on valuable IT resources.



The Windows migration at ENGIE is the kind of IT project that keeps the business going, so these systems must be supported efficiently. The Ricoh service has been quick, responsive and delivered just the right type and level of resource we needed. From Ricoh you get a broad range of IT services, from competitively-priced hardware and applications and flexible financing, to excellent infrastructure-level advice and support.

Daniel Hoskin, Project Manager, ENGIE



Summary

  • Challenge: Customer Engagement
  • Industry: Utilities
  • Business size: Large business
  • Service Line: Workplace Services

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