Services
How we empower your team – What our Modern Work Services deliver
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End User Device Provisioning
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Device Lifecycle Management
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Endpoint and Platform Management
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Service Desk and End-User Support
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Virtual Workplace
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Productivity and Workflow
End User Device Provisioning
End user device provisioning covers setting up, configuring and delivering devices with all required software and settings. This ensures users receive secure, compliant and ready-to-use equipment for immediate productivity.
Device Lifecycle Management
Device lifecycle management covers the entire span of user devices, from procurement and deployment to maintenance and secure disposal. This approach ensures devices perform optimally, meet compliance needs and protect information, supporting a seamless user experience through each stage.
Endpoint and Platform Management
Endpoint and platform management focuses on securing all user devices and operating systems within the organisation. This includes ensuring consistent updates, configurations and compliance across a variety of platforms. By maintaining high standards of performance and security, endpoint and platform management supports organisational productivity and protects sensitive information.
Service Desk and End-User Support
Our service desk delivers 24/7 technical support and troubleshooting, resolving IT issues quickly and keeping users productive anywhere.
We handle hardware and software assistance, system access and technical challenges, ensuring smooth and secure operations from any location.
Virtual Workplace
Productivity and Workflow
Why Ricoh
Why partner with Ricoh for your Modern Work Services?
Our Modern Work Services bring device provisioning, cloud desktops, automation and end-user support together in one integrated suite, reducing complexity and ensuring a consistent experience for your teams.
Our solutions deliver enterprise-grade capability without the cost or complexity of global integrators — giving you agility, scalability and fast ROI. With strong coverage across Europe, we combine regional expertise with global resources to provide responsive, culturally aligned support. Above all, we focus on the human impact of technology, helping your people adopt tools easily and work more effectively every day.
FAQS
Frequently Asked Questions
Answering common questions about Modern Work
1. What is modern work?
Modern work refers to an adaptable, digitally connected approach that brings together technology, people, and processes to enhance productivity, spark innovation and promote employee well-being. It goes beyond the old office-bound model by supporting flexible options like hybrid and remote work, allowing tasks to be done from any place, at any time, on any device. With cloud services, AI, and collaboration tools driving this shift, modern work gives employees the resources and supportive culture they need to stay productive, connected and resilient in today’s fast-paced, mobile environment.
2. What technologies are essential for a modern workplace?
Cloud platforms and tools (including Microsoft 365, AWS and Azure), collaboration and communication solutions, artificial intelligence and automation technologies (such as predictive IT and data-driven environments) and managed services in cybersecurity and digital trust.
3. What are the main drivers of the modern work shift?
Work today is changing due to evolving workforce expectations, demographic changes, increased flexibility and hybrid work models, as well as greater focus on employee well-being. Organisations need to adapt and evolve to meet the changes to remain competitive and attract talent.
4. What does 'fully remote work' mean in the context of modern workplaces?
The concept of 'fully remote work' is increasingly shaping the landscape of modern workplaces. In this model, employees carry out their responsibilities completely away from a traditional office or workplace environment. Instead, they depend on a suite of digital tools and remote infrastructure to remain connected, collaborate effectively and ensure high-quality results.
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