Ricoh provides Managed Document Services for Caisse d’Epargne. Identifying an opportunity to improve the bank’s document workflow, Ricoh implemented an innovative scanning solution which reduced administration, enabling bank employees to spend more time with customers.
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"We aim to anticipate and respond better than other banks to the client revolution. Ricoh anticipated our needs, establishing a digital workflow that allows us to provide clients with a better service.” Directeur General, Banque Commerciale et Assurance
- Challenge: Digital workflows and processes, Flexible working
- Industry: Financial Services
- Business size: Large business
- Service Line: Managed Document Services, Business Process Services