IBM provides managed infrastructure services for ABB Spain, acting as a single point of contact for all IT and print related matters. Print services are facilitated via IBM’s global strategic alliance with Ricoh. With access to more versatile and effective technology, ABB’s employees are able to work more efficiently. The scalable service has improved the engineering group’s business agility.
"IBM manages our IT and print infrastructure. Print is provided as a service. IBM’s service is effective, affordable and scalable. Outsourcing print management to IBM has improved our business agility.” Javier Pérez, Country IS Manager, ABB Spain
- Challenge: Digital workflows and processes, Flexible working, Business Sustainability
- Industry: Other
- Business size: Large business
- Service Line: Managed Document Services, Business Process Services