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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Information Security

Information security is now more vital to the survival and success of businesses than it’s ever been before.  There are various factors contributing to this new urgency:

  • Cyber security is the biggest threat to the survival and success of modern businesses. Companies of all sizes are at risk of falling victim to disruptive attacks such as phishing, Distributed Denial of Service (DDoS) or ransomware – the costs of which run into the millions.

  • Government regulations such as the GDPR are increasingly looking to punish businesses with potentially crippling fines for failing to secure their systems and data appropriately.

  • The expansion and digitisation of the modern workplace compounds cyber challenges further: as workflows spread across devices, networks and geographies, information must be protected as it moves around a business.

  • The capabilities of office printers and multifunction devices have increased ten-fold in recent years. They are now responsible for a huge proportion of business data input, output, transfer and storage. This potentially makes them one of the most dangerous, yet often overlooked, threat vectors in the workplace today.

Faced with these challenges, modern businesses can no longer function without fundamentally secure document and data management systems. Now more than ever, businesses need a partner they can trust to help them secure and protect their information management.

Is your business secure?  Recognise the cyber security risks you need to be aware of (and how to solve them) with our guide: Realities, risks and solutions in security

Modern business security challenges and how to solve them

Modern businesses are striving to build more flexible, mobile and digitally connected workplaces.  As they do so, there are a myriad of challenges to overcome – not just in implementing these changes but in ensuring business information remains secure as the workplace expands beyond the traditional office walls.

How do you balance employee expectations of mobile working with the need to keep your information safe?  Is your digitised data secure?  How do you plan to get your records in order for GDPR? Take a look at our playbooks below to discover the common security scenarios businesses like yours are facing, and tips on how to address them.

At Ricoh, security is in our DNA.  But you don't need to take our word for it - recently IDC MarketScape named Ricoh a global leader in print and document security. Read more

  • The privacy and compliance issue

    The privacy and compliance issue

    With GDPR coming into effect in May 2018, data privacy is paramount.  It’s time to get your digital records in order and your data secure.

  • The flexible workplace issue

    The flexible workplace issue

    Employees today expect to be able to work from anywhere, any time.  How do you build a workplace that’s as secure as it is flexible?

  • The digital workplace issue

    The digital workplace issue

    Reliance on paper-based processes and a fragmented approach to digital tools can negatively impact not only productivity but the security of your business data.


Helping you protect your business

To meet the demanding requirements of effective, demonstrable cyber security best practices, security is included in every product and service in Ricoh’s portfolio by design – never as an afterthought. To learn more about our security capabilities, download our full report: Ricoh Security Solutions: Helping you protect your business

Download

  • Device Security

    Device Security

    How Ricoh can help customers overcome complex data and device security issues

  • Data Security

    Data Security

    Three key areas where Ricoh keeps your data secure from the start to finish of document or data creation

  • Managed Security Services

    Document Workflow Management

    Ricoh’s Managed Security Services help you address the security needs of your environment now and in the future. 


Maintain security across multiple devices and locations

With security at our core, Ricoh can offer your business opportunities for more flexible working. Our solutions allow our customers to securely distribute, share, track and manage confidential documents and data.

We have expertise in providing services for sensitive industries like financial services, government and healthcare, and can help you implement solutions in line with your particular company security policy.

Protect your valuable business information

We place security at the heart of all our technology, consultancy and support services and offer a range of solutions - from secure printing for sensitive documents through to safe storage and data management.

We were the first to receive ISO/IEC 15408 certification for a digital multifunctional product. Now our latest devices have obtained Common Criteria certification conforming to IEEE 2600, an international standard for IT security products.

We’ve also developed dedicated solutions for compliance challenges. Our Data Cleansing Service, for example, ensures that no personally identifiable or business critical information is retained on the memory of multi-function printers once retired from operation.

Managing risk and reputation

Our solutions have been developed in line with industry best practice and our close understanding of the challenges that organisations within specific sectors face. We have developed a portfolio to help organisations manage and protect the Confidentiality, Integrity and Availability of information. Our consultants also work with customers to identify solutions, services and define policies which balance security and management with the need for flexibility and efficiency. By creating a secure infrastructure that evolves as technology advances, your business is armed with a reassuring combination of confidence and confidentiality

We carry a global ISO 27001 certificate for information security management, and we keep a close eye on the security landscape so that we evolve our services as this changes

New General Data Protection Regulation (2016/679)

On the 25th May 2018, the new EU General Data Protection Regulation (GDPR) will come into effect giving many companies, large and small, cause for preparing for its impact. The level of risk associated with the GDPR has catapulted the topic of data protection into the boardroom with the shape of the EU’s framework now clear.

Many organisations are now considering what new obligations they face under the new GDPR, what gaps exist between their existing and required state of compliance and what changes they must make in order to achieve compliance, within what timeframe and at what cost.

At Ricoh we are no different. With a longstanding global commitment to ensuring that data privacy and protection is embedded consistently into our business processes and solutions by design, we are here to help you protect your data, however it is used within your business.


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