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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Overview

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Governance and compliance

The need to conform to increasingly complex governance and regulatory requirements is placing immense pressure on today’s businesses. Whether you’re a small, local business or a multinational enterprise, Ricoh can provide you with targeted expertise to keep your operations compliant.

Key services

  • Data Cleansing for Government

    Data Cleansing for Government

    A complete and documented process for removing data from end-of-life government print devices.

  • Document Governance

    Document Governance

    An integrated suite of applications and tools to manage and monitor your document infrastructure.

  • Ricoh Invoicing Services

    Ricoh Invoicing Services

    Optimise your accounting practices and move to paperless invoicing at a speed that suits you, your clients and suppliers.


Supporting efficient, compliant operations

Ricoh offers a range of solutions based on our in-depth understanding of both general and industry-specific regulatory requirements. With our expertise, we can help you both strengthen your internal governance processes and respond to compliance challenges.

Maintain the integrity of your operations

We offer solutions that provide full control over who can access information across your organisation, and are here to help you establish best-practice business processes that reinforce your central policies.

Our expertise includes working with some of the largest and most complex organisations in fields with stringent regulatory requirements, such as:

  • Public sector services
  • Healthcare
  • Financial services
  • Legal services


Achieve effective compliance across borders

As regulatory requirements around the world become more stringent, the challenge of ensuring compliant operations across multiple geographies grows in complexity. Ricoh is here to help you meet that challenge head on.

With our extensive multinational experience, we can help you implement and support efficient, secure and compliant work processes across key areas, from archiving and document management to record keeping and procurement.

Additional services for Governance and Compliance

  • eRecord Connect 2

    eRecord Connect

    A one-button document management solution that lets you quickly and easily digitise medical information.

  • Print as a Managed Service

    Print

    A full range of fast turnaround, high quality print services delivered on-site at your premises.

  • Device Management

    Device Management

    Fast, efficient multi-device support that frees up your internal staff for more business-critical tasks

  • Contract Management

    Contract Management

    Take control of your contract management with our secure, easily searchable solution

  • Accounts receivable - archiving

    Accounts receivable - archiving

    Improve customer service with fast, centralised, easily accessible invoice archiving

  • Accounts Payable

    Accounts Payable

    An easy to implement solution that automates invoice capture, approval, payment and archiving tasks.

  • Data Cleansing Services

    Data Cleansing Services

    A complete and documented process for removing data from end-of-life print devices.

  • eRecord Mobile 2

    eRecord Mobile

    A fast, accurate and secure way to capture and share vital patient image information.


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