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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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seamless digital workspace experience
Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Graphic Communications

Future proof your business

The possibilities with print are endless. At Ricoh, we help you evolve, digitalise and create a sustainable business advantage; providing solutions on hardware, software and services that enable new opportunities within professional printing.
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Graphic Communication
Office Products & Software

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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AV technology and management

Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview
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Supply Chain Management

Ricoh Group Supplier Code of Conduct

The Ricoh Group Supplier Code of Conduct covers topics including human rights, environmental conservation and as of 2016, a clause on the freedom of association based on the International Labour Organization (ILO) Convention. We expect our suppliers to comply with the standard outlined in this policy.

Read the Ricoh Supplier Code of Conduct

Human Rights in Supply Chain

We assess human rights risks in the supply chain on an ongoing basis to identify risks and set targets. In 2017, we introduced a self-assessment approach based on major international standards in alignment with the UN Guiding Principles on Business and Human Rights. 

Click here for more information. Please read our UK Modern Slavery Act Transparency Statement for further information.

Reducing the environmental impact of our supply chain

We have 21 major production sites across Japan, the Americas, Europe, Asia-Pacific and China. To efficiently and sustainably deliver our products and services to our customers around the world, we have a globally coordinated approach to design, information systems and other functions from procurement to collection and recycling. By aligning our processes and reducing waste around packaging, transportation and storage, we can significantly reduce the environmental impact of our supply chain.

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Supplier audits

In 2009, we introduced a CSR self-assessment system to help our suppliers implement a “plan, do, check, act” process. This approach ensures that all of our suppliers meet the same standards regarding human rights, environmental conservation, health & safety and other key areas. Following the results from the self-assessments, we identify any areas requiring improvement and provide support to help our suppliers meet the right standard.

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Sourcing of conflict minerals

We strongly support the Conflict Minerals rule that was adopted by the U.S. Securities and Exchange Commission (SEC) in 2012. The rule requires listed companies to disclose and report to the SEC the use of conflict minerals originating from the Democratic Republic of Congo and surrounding countries. 

We are constantly working to improve transparency in our supply chain to ensure responsible mineral sourcing practices. We are also an active member of the “Responsible Minerals Trade Working Group” launched in May 2012 by the Japan Electronics and Information Technology Industries Association (JEITA). Since 2013, we have been conducting annual investigations on responsible mineral resource procurement in collaboration with our suppliers.

For more information, please click here.

Our commitment to the UN Sustainable Development Goals

Discover how we are taking action to achieve the UN Sustainable Development Goals.

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