Financial Services

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FS FactFinancial institutions continue to strive towards delivering transparent, cost effective services that will increase reputation among their customer base. This has become crucial as the sector is faced with increasingly complex regulation and widespread change due to economic destabilisation.
 

The Economist Intelligence Unit* has recently released research findings into the role technology plays in supporting these changes.
 

The findings highlighted that 78% of respondents think technology makes their business more productive but that technology is only as good as the processes that people develop to guide it.
 

Financial institutions are looking to technology partners to assist them in delivering such processes. They are required to deliver increased efficiency and productivity within financial institutions that ultimately provide staff with more time to for customer relations. 
 

* Economist Intelligence Unit, Humans and Machines: The role of people in technology-driven organisations, sponsored by Ricoh, 2013

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Financial Services Success Stories and Case Studies

  • Caisse d’Epargne

    Identifying an opportunity to improve the bank’s document workflow, Ricoh implemented an innovative scanning solution which reduced administration, enabling bank employees to spend more time with customers.

  • Ratiodata IT-Lösungen & Services GmbH

    Ratiodata partnered with Ricoh to deliver IT solutions that make administration processes more efficient and more sustainable in financial institutions. The partnership has benefited Ratiodata’s customers by enabling them to access digital documents more efficiently.

  • Leading Insurance Company

    Ricoh provides outsourced document services for a leading Fortune Global 500 insurance company. Ricoh processes more than 60 million documents a year for the insurer, using closed loop production systems which eliminate business risk.

  • Leading Retail Bank

    A leading retail bank has improved the impact and integrity of its customer communications thanks to Ricoh's pre and post-processing print management solution.

 

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Ricoh in Financial Services

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Related Links

General Financial Services Brochure

The Challenge of Speed

73 per cent of senior executives across Europe reveal that their companies need to be faster in order to adapt to changing business conditions.